The indispensable condition for customer satisfaction at Sultan Pestil is to establish necessary communication channels with internal and external customers, address their expectations and complaints, and improve product and after-sales services with a total quality understanding.
Sultan Pestil is a company with a corporate identity that is reliable, reputable, disciplined, consistent in its decisions and strategies, and believes in total quality. Without compromising on company values, it is an indispensable condition to meet customer expectations by emphasizing hygiene and cleanliness and offering healthy products.
Sultan Pestil employees fulfill their responsibilities with respect and accountability towards suppliers and customers, while also being conscious of their duties to the environment, society, and the sector. They respect the ideas, beliefs, and thoughts of their employees.
Your valuable suggestions and criticisms can guide us, help us renew ourselves, realize what you envision, and better adapt to your demands. Thank you for choosing us.
“The philosophy of “ensuring the return of the customer rather than dissatisfaction” is our fundamental quality policy, aimed at continuously ensuring customer satisfaction.
